Terms of service

Overview

This website is operated by Dobbelx. Throughout the site, the terms "we", "us" and "our" refer to Dobbelx. By visiting our site and/or purchasing something from us, you engage in our service and agree to these terms.

By using this website, you confirm that you agree to these Terms of Service.

Online store terms

You may use our products regardless of age. By purchasing from our store you agree to provide accurate purchase and contact information.

We reserve the right to refuse any order if fraud or unauthorized activity is suspected.

Products

We strive to display our products as accurately as possible. However, we cannot guarantee that colors or product appearance will be exactly the same on every screen.

We reserve the right to:

  • Change product prices

  • Discontinue products

  • Limit quantities

  • Refuse orders

Payments

We accept:

  • PayPal

  • iDEAL

  • Apple Pay

  • Google Pay

  • Credit cards

  • Debit cards

  • Klarna

All payments are processed securely.

Shipping

Orders are processed within 1-2 business days. Delivery times vary depending on location.

Full details can be found in our Shipping Policy.

Returns

Customers may request a return within 5 business days after delivery.

Return shipping costs are the responsibility of the customer.

Refunds may be issued as:

  • Original payment refund

  • Store credit

Full details can be found in our Return Policy.

Liability

Dobbelx is not liable for:

  • Allergic reactions

  • Misuse of products

  • Incorrect product use

Always test skincare products before full use.

Changes to terms

We reserve the right to update these terms at any time.

Contact information

Dobbelx
Netherlands
info@ozoraesthetics.com
VAT: NL002442007B76
Chamber of Commerce: 74469789